The world of work is in a state of permanent change. And the pandemic has accelerated this change: Employees did not come to the office for months; home has become the office and digital meetings have become a matter of course. Many have become accustomed to more self-determination but miss the creative exchange with the team. For companies, this means that they must adapt to the new circumstances – spatially, but also culturally. Only in this way can the “New Normal” be lived successfully and experienced positively.
As a New Work consultancy, workingwell has already accompanied numerous change processes in companies. From years of experience, we know how important strategically planned change management is when introducing new working models and spaces.
Change management: What are the tasks of change agents?
A central role in the change process is played by change agents – selected employees who act as role models throughout the project and ensure that the flow of information works in all directions. They take on the important role of liaison and mediator between the project team and employees, making it easier for them to understand and accept the changes and feel involved in the overall process.
Change agents have multiple roles in their role as representatives of employees: