Privacy

General

This privacy policy is intended to inform the users of this website about the nature, scope and purpose of the collection and use of personal data by the Website operator, workingwell GmbH.

workingwell takes your privacy very seriously and will treat your personal information confidentially and in accordance with the law. As changes to this Privacy Policy may be made through new technologies and the continued evolution of this site, we encourage you to review the Privacy Policy periodically. Definitions of the terms used (eg “personal data” or “processing”) can be found in Art. 4 GDPR.

Access data

We, the website operator, collect data on website access on the basis of our legitimate interest (see Art. 6 (1) lit. DSGVO) and save these as “server log files” on the server of the website. The following data is logged:

• Visited website
• Time of access
• Amount of data sent in bytes
• Source / reference from which you came to the page
• Browser used
• Operating system used
• Used IP address

The server log files are stored for a maximum of 7 days and will then be deleted. The storage of the data is done for security reasons, for example to clarify cases of abuse. If data must be revoked for reasons of proof, they are excluded from the deletion until the incident has been finally clarified.

Collection and processing of personal data

The website operator collects, uses and transfers your personal data only if this is permitted by law or if you consent to the collection of data. Personal information means all information that is used to identify your person and information which can be traced back to you – such as your name, e-mail address and phone number.

You can also visit this website without giving any personal information. To improve our online offer, however, we (without personal reference) store your access data on this website. These access data include for example, the file you requested or the name of your internet service provider. Due to the anonymization of the data, conclusions about your person are not possible. We process personal data such as first name, last name, IP address, e-mail address, place of residence, postal code and contents from the contact form. We process personal data only with the explicit permission of the users concerned and in compliance with the applicable data protection regulations. The processing of personal data takes place on the basis of our legitimate interest to fulfil our contractually agreed services and to optimize our online service.

Google Analytics

Due to our legitimate interests, this website uses for the optimization and analysis of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO the “Google Analytics” service offered by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses “cookies” – text files that are stored on your device. The information collected by the cookies is usually sent to a Google server in the US and stored there.

Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

On this website accesses the IP anonymization. The IP address of the users is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases, the IP address is initially transferred unabridged to the United States to a Google server and shortened there. This reduction eliminates the personal reference of your IP address. The user’s IP address provided by the browser will not be combined with other data stored by Google.

Under the terms of the Order Data Agreement, which we as a website operator have created with Google Inc., the information we collect will be used to compile an evaluation of website activity and website activity, and to provide services related to internet usage. The data collected by Google on our behalf will be used to evaluate the use of our online offering by individual users, for example to generate activity reports on the website to improve our online offering.

You have the option to prevent the storage of cookies on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all features of this website without restriction if your browser does not allow cookies. Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link leads you to the corresponding plugin: https://tools.google.com/dlpage/gaoptout?hl=de

Alternatively, by clicking on this link you prevent Google Analytics from collecting data about you within this website. By clicking on the link above you download an “opt-out cookie”. Your browser must allow cookies to be stored. If you delete your cookies regularly, you will need to click on the link each time you visit this website.

Here’s more information on data usage by Google Inc .:

https://policies.google.com/privacy/partners?hl=en (data collected by Google Partners)
https://adssettings.google.com/authenticated (settings about ads you see)
https://policies.google.com/technologies/ads?hl=en (Use of cookies in ads)

Newsletter and electronic notifications

We send newsletters, e-mails, and other electronic notifications (hereinafter referred to as “newsletters”) only with the consent of the recipients or a legal permission. If, while registering for the newsletter, its contents are specifically described, they are decisive for the consent of the users. Furthermore, our newsletters contain information about our services and us.

To subscribe to our newsletters, it is generally sufficient to provide your e-mail address. However, we may ask you to provide a name for the purpose of personal contact in the newsletter, or other information if this is necessary for the purposes of the newsletter.

Double-Opt-In procedure: The registration to our newsletter is always done in a so-called Double-Opt-In-Procedure. This means that you will receive an e-mail after registration asking you to confirm your registration. This confirmation is necessary so that no one can register with foreign e-mail addresses. The newsletter registrations are logged to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. Changes to your data stored by the shipping service provider are also logged.

Deletion and limitation of processing: We may store the deleted e-mail addresses for up to three years based on our legitimate interests before deleting them to be able to prove a previously given consent. The processing of this data is limited to the purpose of a possible defence against claims. An individual request for deletion is possible at any time, provided that the former existence of a consent is confirmed at the same time. In case of obligations to permanently observe contradictions, we reserve the right to store the e-mail address in a blacklist for this purpose alone.

The logging of the registration procedure is based on our legitimate interests for the purpose of proving that it has been carried out properly. If we commission a service provider to send e-mails, this is done because of our legitimate interests in an efficient and secure sending system.

Information on legal bases: The dispatch of newsletters is based on the consent of the recipients or, if consent is not required, on our legitimate interests in direct marketing, if and to the extent that this is permitted by law, e.g. in the case of advertising to existing customers. If we commission a service provider to send e-mails, this is done based on our legitimate interests. The registration process will be recorded because of our legitimate interests to prove that it was carried out in accordance with the law.

contents: Topic articles, information about us, our services, actions and offers.

Analysis and success measurement: The newsletters contain a so-called “web-beacon”, i.e. a pixel-sized file that is retrieved from our server when the newsletter is opened, or, if we use a mailing service provider, from their server. Within the scope of this retrieval, technical information such as information on the browser and your system, as well as your IP address and the time of retrieval, is initially collected.

This information is used for the technical improvement of our newsletter based on technical data or target groups and their reading behaviour based on their retrieval locations (which can be determined by means of the IP address) or access times. This analysis also includes determining whether the newsletters are opened, when they are opened, and which links are clicked. For technical reasons, this information can be assigned to individual newsletter recipients. However, it is neither our intention nor, if used, that of the mailing service provider to observe individual users. Rather, the evaluations serve to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

The evaluation of the newsletter and the measurement of success are carried out, subject to the expression of consent by the users, on the basis of our legitimate interests for the purpose of using a user-friendly and secure newsletter system that serves our business interests and meets the expectations of the users.

A separate revocation of the performance measurement is unfortunately not possible, in this case the entire newsletter subscription must be cancelled or must be contradicted.

Requirement of the use of free services: Consent to the sending of mailings can be made dependent on the condition of using free services (e.g. access to certain contents or participation in certain actions). If users wish to take advantage of the free services without registering for the newsletter, please contact us.

  • Processed data types: inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), meta/communication data (e.g. device information, IP addresses), usage data (e.g. websites visited, interest in content, access times).
  • Data subjects: Communication partners, users (e.g. website visitors, users of online services).
  • Purposes of processing: direct marketing (e.g. by e-mail or by post), contractual services and service.
  • Legal basis: Consent (Art. 6 para. 1 p. 1 lit. a DSGVO), legitimate interests (Art. 6 para. 1 p. 1 lit. f. DSGVO).
  • Possibility of objection (opt-out): You can cancel the receipt of our newsletter at any time, i.e. revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can use one of the contact options listed above, preferably e-mail.

Used services and service providers:

Surveys and Polls

The surveys and questionnaires we conduct (hereinafter referred to as “surveys”) are evaluated anonymously. Personal data will only be processed to the extent necessary for the provision and technical implementation of the surveys (e.g. processing of the IP address to display the survey in the user’s browser or to enable a resumption of the survey by means of a temporary cookie (session cookie)) or if users have consented to this.

Legal basis: If we ask the participants for their consent to the processing of their data, this is the legal basis of the processing, otherwise the processing of the participants’ data is based on our legitimate interest in conducting an objective survey.

  • Processed data types: contact data (e.g. e-mail, telephone numbers), content data (e.g. text entries, photographs, videos), usage data (e.g. websites visited, interest in content, access times), meta/communication data (e.g. device information, IP addresses).
  • Data subjects: Communication partners, users (e.g. website visitors, users of online services).
  • Purposes of processing: contact requests and communication, direct marketing (e.g. by e-mail or postal mail), tracking (e.g. interest/behavioural profiling, use of cookies), feedback (e.g. collection of feedback via online form)
  • Legal basis: Consent (Art. 6 para. 1 p. 1 lit. a DSGVO), legitimate interests (Art. 6 para. 1 p. 1 lit. f. DSGVO).

Used services and service providers:

Rights of the user

As a user, you have the right to receive free information on request about which personal data has been stored about you. You also have the right to correct incorrect data and to restrict or delete your personal data. If applicable, you can also claim your right to data portability. If you believe your data has been processed unlawfully, you can file a complaint with the appropriate regulatory agency.

Deletion of data

If your request does not conflict with a legal duty to store data (eg data retention), you have the right to delete your data. Data stored by us, if they are no longer necessary for their purpose and there are no legal retention periods, will be deleted. If deletion cannot be carried out because the data is required for legitimate legal purposes, data processing is restricted. In this case, the data is locked and not processed for other purposes.

Contradictory legal

Users of this website may exercise their right of objection and object to the processing of their personal data at any time. If you would like a correction, blocking, deletion or information about the personal data stored about you, or if you have questions regarding the collection, processing or use of your personal data or if you would like to revoke your consent, please contact the following e-mail address: info@workingwell.com